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Join Our Team – Membership Manager for What We Do Now (WWDN)

Job Opportunity

#We are hiring!

WWDN is a Stove led project focusing on the development of a creative placemaking network for Dumfries & Galloway and is actively recruiting for the exciting NEW ROLE of Membership Manager.

Due to feedback and review, this position has been re-framed to align more closely with the projected needs of the WWND membership.

This position is open to both those with less experience who are looking to learn as part of the job or to those who bring a greater level of experience to the role.

Salary rates may be negotiated within the given salary bracket as part of the process and will be reviewed as part of The Stove’s support and supervision process within the team.

If you are interested, please do reach out.

About the Role

The Role: WWDN Membership Manager

Duration: 18 months fixed-term contract (with review after 3 months)

Hours: 21 hours per week (3-days)

Salary: £24 000 – £26 000 (pro rata) depending on experience

Location: Dumfries & Galloway

Reporting to: WWDN Director

Start Date: 6th May (or as close to this date as able)

Key Responsibilities:

The Membership Manager will be responsible for all aspects of WWDN membership working closely with the WWDN Director to grow and support the network as it develops. This will include talking to and developing relationships with potential members, processing of new and renewal memberships, maintaining databases, and communicating with members.

We are looking for someone who is an excellent communicator and wants to be part of a new team.

Regular internal contact and collaboration will take place with other members of the team, as membership will be central to the functions of the WWDN network.

Training and support will be provided as part of the role.

Download the full job pack for further details:

Main Tasks and Activities:

Membership Management:

  • Lead on membership recruitment, retention, and renewals, and liaison activity across all membership categories (practitioners, groups, organisations)
  • Develop and maintain effective membership processes, sign-up, review, and enquiry, working with colleagues across WWDN to champion high levels of service
  • Ensure membership admin systems are effectively maintained with support from the Web and Data Manager
  • Ensure membership data, trends and statistics are captured and reported in a way that informs WWDN strategic, operational, and financial planning

Communications / Relationship Building:

  • Work with the Communications and Marketing Director to devise and implement effective membership engagement campaigns
  • Monitor and evaluate the effectiveness of all membership marketing activity
  • Utilise a suite of communication assets including digital platforms: Newsletters, website, and social media channels – working closely with the Marketing Officer
  • Attend WWDN events and activities to promote membership recruitment and to build strong working relationships with existing members and key partners

Other duties:

  • Be first point of contact for WWDN service enquiries and direct to relevant members of the team
  • Support the WWDN team to develop, implement, and measure the impact of membership to meet strategic objectives
  • Feed into and support the development of systems and processes to support the continuous improvement of WWDN’s membership provision

This job description is not exhaustive, and the post holder may be asked to take on additional responsibilities not included herein.

Who We’re Looking For:

Person Specification:

  • Highly motivated and ambitious
  • Excellent communications and interpersonal skills
  • Excellent organisational and administrative skills
  • An interest in the mission and aspirations of Creative Placemaking and the desire to work collaboratively in a small team
  • The ability to tailor and adapt communications to specific audiences

Experience:

  • A good level of IT literacy including the use of databases and websites (preferably Mailchimp / WordPress, but training will be provided)
  • Experience in working with customers in customer service / sales environment
  • Knowledge of UK-GDPR and other legislation concerning membership is desirable but not essential as appropriate training will be provided
  • An understanding of the third sector organisations is desirable but not essential

How to Apply:

We encourage you to apply in a way that you feel most comfortable.

You can send us your CV and a short covering letter, or video, to [email protected], explaining why you’re interested and what you could bring to the role.

Application Deadline is 9am in Monday 15th April

Interviews are likely to take place week commencing 22nd April 2024.

It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Wherever you’re from, and whatever your background, we want to hear from you.

We will accept applications from anyone and everyone who feels they have the skills required to fulfil this role. Sound like the right job for you? Get in touch, we’d love to hear from you.

We will accept applications from anyone and everyone who feels they have the skills required to fulfil this role. Sound like the right job for you? Get in touch, we’d love to hear from you.

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News Opportunities

Creative Stranraer – Job Opportunity

(This opportunity is now closed)

Our friends at Creative Stranraer are looking for a dynamic and entrepreneurial Hub Coordinator to support our Creative Community Hub in the centre of Stranraer.

Role: Creative Stranraer Hub Coordinator

Hours: 15 hours per week, days and times to be arranged

Salary: £22,000 per annum pro rata (£12.09 per hour)

Term: 6 months fixed-term contract initially (may be extended, depending on funding)

Role Purpose: 

The Creative Stranraer Hub provides a space for the local community to participate in a range of creative activity, run by, with and for the people of Stranraer and The Rhins. Our Hub is a space where people can also access signposting to other projects, initiatives, and volunteering opportunities that welcomes anyone and everyone.

Main Responsibilities:

  • To manage the day to day running of the Creative Stranraer Hub
  • Provide support to the Creative Stranraer volunteer programme
  • To promote and manage room bookings of our space
  • To meet visitors and members of the community with a polite and friendly manner, offering excellent customer service
  • To provide information and signposting to visitors and members of the community
  • Act as the point of contact for all enquiries
  • To support the Creative Stranraer Arts & Engagement Officer with planning and implementing events and activities taking place in the hub
  • Liaising with the Communications and Marketing team, ensuing relevant information is passed on to support the outreach aims of Creative Stranraer
  • To support with basic administration tasks
  • Promote the charity in a positive manner to other businesses and services, encouraging joined up working where possible
  • To undertake other appropriate tasks needed to support the running of the project

Person Specification:

Essential:

  • Excellent organisational and coordination skills
  • Outstanding communication skills both verbal and written
  • Proficiency in digital administration and event promotion tools such as Microsoft office, social media and email
  • Customer service skills
  • Excellent multitasking and task prioritisation skills

If you are interested in this role and want to find out more before applying, please email; [email protected]

How to Apply:

We encourage you to apply in a way that you feel most comfortable or you can fire over your CV and a short covering letter, or video, to [email protected],  explaining why you’re interested and what you could bring to the role.

Just make sure that your application is in by 5pm, Wednesday 10th January 2024

It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Wherever you’re from, and whatever your background, we want to hear from you.

We will accept applications from anyone and everyone who feels they have the skills required to fulfil this role.

Sound like the right job for you? Get in touch, we’d love to hear from you.


About Creative Stranraer

Creative Stranraer is a project based in the Southwest of Scotland which focuses on supporting innovation and change in the historic town of Stranraer and the surrounding areas. Using creativity to connect people with their local environment, Creative Stranraer works in partnership with local and regional organisations to develop new opportunities and projects, encouraging communities to take part in the culture and enterprise to support a new vision for the town.

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News Opportunities

Commission: Waterfront Artist Stranraer

(This Opportunity is Now Closed)

The Stove Network is seeking a creative practitioner(s) to design and develop a programme of their own creative work which will be delivered with and for the community of Stranraer.

About the Commission:

Fee:

A fee of £10,000 is offered for this commission. This fee is inclusive of all expenses, materials, and VAT (if applicable)

Timescale:

The work is to be completed within a six-month window – mutually agreed milestones at beginning of commission (e.g., research period, schedule of events planned by Creative Stranraer and how work of Waterfront artist fits with this). 

Timeline: October – March 2024 

The purpose of the commission is to creatively engage the local people in the town’s waterfront area.

The creative practitioner is invited to utilise their own creative practice (and/or collaborate with others), to inspire a new conversation in the town about the waterfront and how it could once again form a vital part of the town’s future.

The commission will form part of a wider process of re-imagining the Waterfront and the Waterfront Artist will join a small team comprising:

  • Arts and Engagement Officer (AEO) – who has been working within the Stranraer community gathering the creative sector and working with them on creative community engagement with local people as part of the revitalisation of Stranraer. The AEO will support the Waterfront Artist in building relationships with local people/groups/partners, communications/marketing, and event production.
  • Research, Recording and Reporting (R, R+R) commission holder – this is a special commission to support the work of the Waterfront Artist by helping to gathering information research leads that surface through the work and write up all the information/ideas and opinions that are generated through the creative work with the Waterfront.
  • Support from The Stove Network – The Stove Network has been working in Stranraer supporting community-led regeneration projects for two years. The Stove is a leading Creative Placemaking organisation in Scotland and will actively support the creative engagement work on Stranraer Waterfront with the full range of services offered by the full Stove team (from production and communications to partnership building and operational systems)
  • Support from DG Council and local community groups – the Local Authority is working in partnership with a diverse range of local community groups as a broad-based community leadership group to deliver capital projects(including Waterfront projects such as Stranraer Marina, Stranraer Watersports Centre and a marine research facility) that will underpin a future Stranraer. This group will support the creative engagement work on the Waterfront with information, contacts, partnership events and assets.

This commission builds upon the Dandelion community garden project, which occupied a section of greenspace located by the waterfront as a community garden. The ‘Unexpected Garden’ was utilised as a community events space, hosting workshops, gigs and other events. 

Who we’re looking for:

We are in search of an experienced creative practitioner(s) with a strong background in community-embedded and social arts practices. 

An ability to effectively engage and acknowledge the diverse voices of Stranraer’s populace is vital. 

We seek an audacious individual(s) who can facilitate and envision exciting possibilities, instilling fresh connections with one of the town’s most valuable assets.

The commissioned practitioner(s) will have access to the Creative Stranraer ‘Hub’ located in the town’s High Street as well as significant support in community engagement as well as strategic interaction with the town’s established community events and festivals.

It is hoped the creative practitioner(s) will interact with Creative Stranraer’s programme of activities, weaving thematic considerations and activities, offering a diversity of experiences to ensure as wide a range of the community’s voices are heard.

What you’ll be doing:

The Creative Practitioner(s) will be expected to engage the community through creative activities, installations, interactive elements, and inspire conversation towards re-thinking the future use of the waterfront as a connected, culturally significant feature in the future of Stranraer.

The creative practitioner(s) are expected to:

  • Embrace the Waterfront’s inherent value and its potential for rejuvenation, using your creative lens to inspire new ideas, spark conversations, and incite actions that will lead to its revival. (Background: up until 10 years ago the waterfront was predominantly an ‘industrial’ environment as the embarkation point for the Stena Line vehicle and passenger ferry to Belfast)
  • Reflect the value of the Waterfront and the potential therein through a creative lens to inspire new ideas, conversations, and actions towards its regeneration.

Required outputs:

  • A series of interventions situated at the Waterfront to encourage a new relationship to the site. 
  • Contribution to one large-scale public event situated at or near the Waterfront at the commission’s conclusion (NB additional budget is held to produce this event)

How to apply:

Deadline for applications: Thursday 24th August 2023 at 5pm

We would like to hear from creative practitioners/artists with an initial response to the project in the form of a short proposal.

We are looking for proposals from creative practitioners/artists working in any discipline.

We are interested in processes that are responsive and adaptive, demonstrate a commitment to collaborative working and give a clear idea of the creative skills and tools you bring to developing this. We are open to joint proposals or those from performance collectives but would want to hear how this might impact on the financial support for the individual freelancers involved.

We are open to video/recorded sound applications that address the brief and would encourage those who may have additional access requirements or support needs, both in application and anticipated through delivery of the project, to please let us know what we can do to make this opportunity as accessible as possible.

TO APPLY:

Please send by email to [email protected] with a maximum file size of 10MB, before Thursday 24th August 2023 at 5pm and include the following:

  • Subject line: Waterfront Artist Stranraer
  • A statement of no more than 600 words stating what interests you about the Waterfront Artist commission including a brief description of your practice and an initial idea of how you might approach the project.
  • Current CV (max 2 pages)
  • Up to 4 examples of past work that you feel best supports your application – this can be in any form (images, films, texts, testimonials, links to online video or other online resources). 
  • If you are willing, please also complete our Equalities Monitoring form as part of your application:

It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Wherever you’re from, and whatever your background, we want to hear from you. We will accept applications from anyone and everyone who feels they have the skills required to fulfil this role.

We will always send an email acknowledging receipt of any applications. If you do not receive an email, please contact us again. If you require specific support when making an application, please let us know. 

If you have any questions you’d like answered before submitting your application, please contact us by email at: [email protected]


Background

Stranraer is at a pivotal point in its history. Ten years ago, the Stena Line ferry moved its operations from Stranraer to run their route to Northern Ireland from Cairnryan. A period of decline has followed for the town, but now Stranraer stands on the brink of a new chapter in its story with investment secured for a series of significant capital projects. These include projects for the Waterfront: a marina, a watersports centre, and a marine research facility. In the town centre the centrepiece project is the re-development of the former George Hotel into a culture and community centre including a bouldering centre and bunkhouse. These projects are all stitched into the community-led Place Plan for the town. The local community have worked in partnership with Dumfries and Galloway Council and South of Scotland Enterprise, and this commission is part of an ongoing commitment to keep the community right at the heart of the future vision for Stranraer.

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Opportunities

We’re Hiring – Marketing Assistant

(This Opportunity is Now Closed)

Want to join our team as the Stove’s Marketing Assistant?

We’re on the lookout for a new teammate to help us support all the great community focused events, activities, and opportunities The Stove has to offer.

Job title: Marketing Assistant

Hours: 28hrs per week, can be worked flexibly over 6 days Monday – Saturday (Typical core hours 10-4, Monday – Friday – some weekend and/or late-night work may be required, advanced notice will be given)

Salary: £20,000 pro rata, (equates to £16,000)

Holiday entitlement: 27 days (Includes public holidays)

Pension: Auto-enrolment via NEST pension scheme with 3% employer contribution


Led by the Head of Communications & Engagement (HCE) the Marketing Assistant will form a core part of a small, but effective, communications team and will support the overall outreach strategy of The Stove Network and our portfolio of regional projects, by telling our story, supporting our activities, and celebrating our community.

Key Responsibilities:

General

  • Assist in creating and updating digital content on multiple platforms, including website, social media accounts, blogs, and emails
  • Assist with the coordination of on and offline marketing and promotional materials
  • Collaborate with the communications, creative and production teams to develop project specific marketing strategies
  • Help identify market trends and key opportunities for innovation

This is an exciting opportunity for the right person to join a small but effective and dedicated communications team based in the heart of Dumfries. We are looking for a creative and content savvy person who can bring ideas to life.

The ideal candidate should have a creative flair, understand the principles of digital marketing, be IT savvy, have a friendly and approachable manner with great writing skills and the desire to learn and develop.

Experience in an office or hospitality environment would be a bonus, but if you don’t have this, don’t worry, it doesn’t mean you’re not the right person!

Here at The Stove, we believe creativity can make a positive difference to the lives of our local and regional communities. Through dedicated projects, commission opportunities and collaborative working alongside our local authority, community organisations, local businesses, and charities, we aim to create a place where culture, community, and enterprise work together to support a new vision of the town and the wider region.

Check out the full job pack, and if you have any questions let us know by emailing [email protected] or calling 01387 252 435

How to Apply:

We encourage you to apply in a way that you feel most comfortable or you can fire over your CV and a short covering letter, or video, to [email protected]explaining why you’re interested and what you could bring to the role.

Just make sure that your application is in by 5pm, Friday 9th December 2022

It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Wherever you’re from, and whatever your background, we want to hear from you.

We will accept applications from anyone and everyone who feels they have the skills required to fulfil this role.

Sound like the right job for you? Get in touch, we’d love to hear from you.

Categories
Opportunities

Artist Commission

(This Opportunity is Now Closed)

An Opportunity to Transform a Prominent Town Centre Location in Stranraer

About The Commission:

As a precursor to a Stranraer Street Art Festival (planned for summer 2023), our friends at Stranraer Development Trust are on the hunt for Contemporary Street Artist to undertake a commission to paint the first major wall painting in the town.

The commission forms part of ‘The Creating Stranraer Project’. The work will be positioned in a prominent town centre location, on the same building that will be home to a creative hub for the arts in the town.

This commission forms a part of the early stages of significant investment in culture as a catalyst for change in the town, and creative people will play major role in this change.

Currently a community engagement exercise is underway in Stranraer for local people to choose a contemporary / historical / fictional / real character who the community hopes will be someone who will inspire a new future of the town.

The commissioned artist will be asked to create a design for the wall that interprets the chosen inspirational character.

Elements of the commission:

  • Develop a design for the wall piece
  • Devise and lead two hands-on street art workshops (one with Secondary School pupils and one with FE College students)
  • Give an artists talk for local artists
  • Paint your design on the gable wall

(Workshops and talks will be coordinated by Stranraer’s Arts and Engagement Officer. Budget for access requirements for wall painting will be provided by the commissioner in addition to artist fee.)

Artist Fee: £3000

The fee is inclusive of VAT (where applicable), travel / accommodation and materials for the wall painting.

(NB preparation of the wall surface will be covered by the commissioner and spec agreed with the selected artist).

Time Frame: work to be complete by end 2022

Background:

Stranraer is at a very interesting point in its history – it is somewhere that has re-invented itself several times in the past as industries (eg herring fishing) have changed.

10 years ago the ferry service to Northern Ireland moved from Stranraer and a question mark has hung over the place since – what would the next version of the town be? Stranraer is the regional centre for one of the most beautiful and remote areas of Scotland, a place with a rich history through its connections to Ireland, NW England and Wales.

This commission is part of the series of significant arts projects in Stranraer (eg Dandelion ‘Unexpected Garden’‘What We Do Now’ and ‘Creating Stranraer’) – these projects are supporting a larger regeneration initiative for the town that places arts and creativity at the heart of a future Stranraer and includes the wholesale redevelopment of the former George Hotel as a Community/Cultural Centre.

How to Apply

Please send the following by email to Janet Jones at

[email protected]

  • Letter of interest – stating why you are interested in this project and think you are the right person for the commission. We are interested in hearing about what you are interested in and what motivates you. Tell us about how you might go about getting to know Stranraer and develop your ideas for the project, any relevant work you have done in the past and what you learned from that.
  • Up to five examples of relevant recent work – in any format (weblinks etc), if you are sending files by email, please keep these under 10MB.
  • The names of two referees who can vouch for you and your work (we will not contact anyone until we have offered you the commission)

We are open to submissions in any format  (eg. video, audio file etc for letter) – please contact us via the email address above to arrange an informal chat about the project and/or discuss any access need you have in order to apply.

Deadline for applications is midnight Sunday 18th September 22

It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value differences, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Wherever you’re from, and whatever your background, we want to hear from you.

We will accept applications from anyone and everyone who feels they have the skills required to fulfil this role.

This project is supported by:

Categories
Opportunities Project Updates

Project Assistant

The Unexpected Garden – Stranraer

Summary

We’re seeking an enthusiastic, organised, and sociable Project assistant to join our team. This is a fantastic opportunity to work with the Unexpected Garden project and support our Creative Producer to manage the garden and deliver exciting activities in a new community garden in the heart of historic town of Stranraer in the Southwest Scotland.

This is an ideal opportunity for someone looking to get find their way into events, and working with the public.

The Unexpected Garden – Stranraer is part of Dandelion, a national community food growing initiative that is taking place across Scotland. It is part of the UK wide UnBoxed Festival; a celebration of in 2022.

Find out more about Dandelion here.

About the Job

Title: Project Assistant

Location: Stranraer, Harbour Street, DG9 7RD. What3Words code: armrests.farms.lilac

Client: Stranraer Development Trust

Rate: £90 per day (freelance)

We are looking for a commitment of 2 days per week, which could extend to 3 days per week as we approach the Harvest Festival in September 2022. Days and times will be flexible, and some evening and weekend working will be required. We will be flexible to your needs as we hope you will be to ours

Type: Hybrid – working from home and support on site in the Unexpected Garden – Stranraer. 

Start: 4th July – or nearest possible date

Ends: 31st October

About You

The person we are looking for is will be enthusiastic and committed to the project. You will have some experience of working as part of team that produces events and activities for the public, but above all you will be quick to learn and willing to try your hand at just about anything. You’ll be comfortable working outdoors and good with people. You will have good administrative skills and be comfortable communicating with different people.

What You’ll be Doing

You’ll work with our small project team and our volunteers under the direction of our Creative Producer. You’ll help to organise working sessions in the garden for simple garden maintenance through to being a support worker at small musical events and family yoga sessions. You’ll be available to show people and contractors around the Unexpected Garden and support volunteers to set up tents, gazebos and outdoor lighting etc. You’ll know where all the tools and important things needed to run the project and garden are and who to contact in an emergency.

The project is working towards a big public event in mid-September, a ‘Harvest Festival’ – you will be a key team member for the festival, involved in the team that plans and delivers it working with all the people working at the festival from musicians to chefs.  

How to Apply

If you would like to discuss this role further, please get in touch with a letter (or video) of interest that also states why you think you would be suited to this role and we can have a chat

Please send your letter/video of interest to [email protected] by Monday 24th June

It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Wherever you’re from, and whatever your background, we want to hear from you.

We will accept applications from anyone and everyone who feels they have the skills required to fulfil this role.

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